1) Where are you guys located anyway, and how do I get there?
2) What are your hours of business?
3) How can I place an order?
4) What credit cards do you accept?
5) What are your shipping charges?
6) What are your privacy policies?
7) I hear you have a truly wonderful newsletter, will you tell me about it?
8) Who are you guys anyway?

1) Where are you guys located anyway, and how do I get there?
Sleuth of Baker Street is located at 1600 Bayview Ave., in the Leaside area of Toronto, near Yonge and Eglinton (Map This Location)

If you're coming in via Hwy. 401 take the Bayview South exit and we are a couple of blocks south of Eglinton Ave.

If you're coming in via Gardiner/Don Valley Parkway/404 combination take the Bayview/Bloor exit to the Bayview North exit. Follow Baview North for a few miles and we're two blocks north of Davisville Ave. FYI the Gardiner Expressway run east-west and joins up wiht the Don Valley/404 which runs north-south.The Bayview/Bloor exit is a couple of miles north of where the two join up.

If coming by Toronto Transit take the #11 bus from the Davisville Ave. subway station and ask the driver to let you off at or near Millwood Rd. and proceed north a hundred meters or so. Or, any of the Eglinton Ave. East buses from the Eglinton Ave. subway station will take you to Bayview Ave. and walk south three blocks.

2) What are your hours of business?
Tuesday through Saturday: 10 am to 6 pm
Sundays: Noon to 4 pm
Mondays: CLOSED
Stautory Holidays: CLOSED

3) How can I place an order?
We thought you'd never ask. Phone (416- 483-3111), fax (416-483-3141), e-mail (sleuthbooks@sympatico.ca) and snail mail (Sleuth of Baker Street, 1600 Bayview Ave., Toronto, ON, Canada, M4G 3B7) all work. Finally, you can also Search for books and place orders electronically. Works really well.

4) What credit cards do you accept?
Visa and MasterCard only.

5) What are your shipping charges?
We try to keep our rates simple and reasonable. So within Ontario and Quebc it's a flat C$6 per SHIPMENT and to the rest of Canada, a flat C$8 per SHIPMENT. How you can quibble about that? To the US, it's C$10 per book with a C$20 maximum. Outside of Canada and the US we charge you the actual rate charged us by Canada Post. These rates are subject to change and very occasionally we will try to nick you an additional amount for oversize or heavy parcels. If you'd rather we ship by UPS or Canpar, ask, and we'll sort out the cost and quote you. However, we'd really rather you didn't as that's work...

6) What are your privacy policies?
We will never sell, loan, permit, or otherwise allow anyone outside of Sleuth access to your file. We will keep on file your name and address for newsletter purposes and credit card details for our mail order customers. We can, and usually do, keep track of your purchases. Keeping this information is useful for both us and you: we can remind you of what you've bought, try to avoid duplicates, and we can more accurately select books for you if we know what you have purchased already. If you'd rather we didn't, well, just say so and we won't.

7) I hear you have a truly wonderful newsletter, will you tell me about it?
We blush, you're being too kind. We do publish a newsletter. It's called The Merchant of Menace™ and it's published six times a year, usually at the beginning of the odd-numbered months. In each issue we list virtually all the new arrivals since the previous issue and annotate most of them. There are staff picks and suggestions, notices of signing, some chit chat, messages from Paddington, and the usual bumf to pad the whole thing out to twenty to twenty-four pages. We are managing to part a number of unsuspecting publishers from co-op dollars, so you'll see ads for fortcoming books. You can view copies on the website.

8) Who are you guys anyway?
Well, the short answer is, Marian Misters and J.D. Singh. The two of us have owned Sleuth of Baker Street since October 1982--it was a fledgling three-year old at that time--and we're the ones that you'll likely be dealing with. At least, unitl we get our staffing issues sorted out. The long answer, well, that'll take much longer, and alcohol might be involved.